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Frequently Asked Questions
Unicorn Factory focuses on connecting Canadian businesses with local freelancers. Unlike larger global platforms like Upwork or Fiverr, we specialize in high-quality, personalized matches. Our freelancers are based in Canada, so you can collaborate in the same time zone and often meet face-to-face. We also offer tailored services like our Concierge Service, where our team helps you find the perfect freelancer based on your project needs, ensuring a more curated experience compared to the self-service nature of larger platforms.
You start by scheduling a call with us to explain what you’re looking for, and from there, we take care of the rest. We’ll create the job listing, notify our freelancers, and conduct a preliminary check. Then, we’ll present you with a shortlist of three freelancers who are a great fit, and we’ll schedule calls with them. Once you’ve had those calls, we’ll request proposals, so all you need to do is choose the best option. We’re available throughout the entire process to answer any questions and make sure you feel supported in finding the right freelancer the first time around.
On Unicorn Factory, you can hire freelancers for a wide range of roles, including web development, design, digital marketing, content creation, copywriting, and more. Whether you're looking for help with building a website, running marketing campaigns, or creating custom graphics, we have local freelancers with the skills you need. If you're unsure about the exact role you're looking for, our team can help guide you through the process and suggest the best types of freelancers for your project.
Many of our freelancers sign up directly through our site, especially because we offer resources that help freelancers in Canada grow their businesses. In addition to that, we actively search for talented freelancers on platforms like Google and other sites. When we find someone who we think would be a great fit, we reach out to them and introduce them to what Unicorn Factory is all about, making sure they’re ready to offer their best to our clients.
At Unicorn Factory, we carefully vet all freelancers before adding them to our platform. This includes reviewing their work history, portfolios, and any client feedback they’ve received. We also take time to ensure they understand how our platform works and what’s expected when collaborating with clients. Our goal is to make sure that every freelancer on our platform has the right skills and professionalism to deliver great results.
We charge a success fee that depends on the overall size of your project. There’s also a deposit fee for initiating any searches through our Concierge Service, where we do all the work for you. If you’d prefer to manage things yourself, we also offer our Business Pro Plan for $299 per year, which gives you direct access to our freelancer directory and messaging system.
Yes, if you use our Concierge Service and the freelancer you hire turns out not to be the right fit, we’ll help you find a replacement within six months of the original job posting. We’re committed to ensuring you find the right freelancer for your project.
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